Having Tough Conversations
The art of making progress when you disagree.
What is this program?
In this interactive workshop, you’ll discover how to approach difficult conversations with clarity, confidence, and purpose. Whether you’re addressing sensitive topics, resolving workplace conflicts, or finding common ground in challenging situations, this session offers practical techniques to navigate these moments with ease and intention.
Through hands-on practice, thoughtful reflection, and actionable strategies, you’ll gain the tools to foster connection, build trust, and create dialogue that moves beyond disagreement.
By the end of the workshop, you’ll feel equipped to engage in meaningful conversations that inspire understanding and drive real progress. This experience is ideal for leaders, changemakers, and anyone ready to communicate with greater impact and purpose.
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What if the conversations you avoid could become the most powerful ones you ever have?
This engaging session will explore how to turn challenging conversations into opportunities for connection and meaningful change.
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One-day in-person session for up to 25 participants
This workshop is ideally delivered as a full-day, in-person session to maximise the impact of its experiential components and ensure effective content delivery.
If you’re organisation is not able to commit to a full day, the program can be adapted into a 3-hour session, capped at 12 participants and supplemented by a 20-minute pre-learning video. Participants must watch the video beforehand, as it introduces key concepts that will only be briefly referenced during the in-person session.
An optional follow-up session conducted online, held 3-5 months down the track, can be included in the training package. This extra session helps to embed learning, provide space for reflection, and answer questions that arise after the workshop.
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What makes conversations difficult
Recognising different types of conversations
The power of listening
Tools for building connection
Hands-on practice
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At the completion of this workshop, participants will be able to:
Approach difficult conversations with clarity, confidence and purpose;
Build trust and connection through active listening techniques;
Apply practical tools to foster deepr dialogue and critical thinking;
Adapt their communication style to suit practical, emotional or social conversations;
Learn neuroscience-based techniques to manage high-stakes interactions;
Ask powerful questions that encourage mutual understanding and meaningful exchange;
Transform moments of conflict into opportunities for collaboration and stronger relationships.
